Xsolla Blog

Xsolla Support Team: the Results of Successful Work

Posted by Ernest Chung on Mar 1, 2014 3:17:00 AM

The majority of modern video games resemble live organisms which develop and evolve under the users’ influence. The reaction rate of developers and their customer support are extremely important for F2P-games. Any mistake can be fatal for such kind of entertainment.

Xsolla customer support works with different payment methods

Modern gamers are not willing to wait months until a studio releases a patch, and especially do not want to procrastinate when it comes to in-game payments. Xsolla shared the experience of the support team, which deals with the problems of our customers.

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